Otherwise, you will still be charged the annual fee and can cancel at any time but will not be refunded. As long as your Shoppers Club is added to your Wegmans Online account when you are placing your order, you can use your digital coupons. Same with the count ‘bubble’: the list icon has an item count bubble anytime you are not in the list itself and if someone else adds or removes an item, you need to tap into the list to see the update OR change location for the bubble to reflect the new item count. To ensure the quality and safety of items, we do not accept returns for online orders. This will display the credits that are available for you to use on your next online order. Changing store locations or shopping method can also cause some items to fall off your list based on availability. To share your list or cart you need to be on the Wegmans App and have your shopping mode set to In Store. You can add or delete items to an order until Instacart’s Personal Shopper completes shopping your order and checks out. Orders that are cancelled after they have been shopped will be charged a $15 cancellation fee. Log back into Wegmans.com or the Wegmans App and select “My Orders and Receipts” . You can then view delivery timeslots. Please refer to the payment details on your order receipt for the final order total and the amount previously authorized when you placed the order. Curbside pickup hours can be viewed on the app by clicking on the left-hand menu bar icon and tapping on the first item displaying your current shopping method. One use per customer. Your Personal Shopper will notify you when your order is ready for pickup, which may be even sooner than one hour. Typically, this is 1-2 hours before the requested delivery or pickup time. You can choose substitutions on an item-by-item basis by clicking on the slide bar to show either “Yes” or “No.”. My Items. It is mandatory to procure user consent prior to running these cookies on your website. Step 2. Welcome! One store being in Curbside mode while another is in In-Store mode will cause the contents of the list/cart to be different. You may, however, receive a credit on your next order if you are not satisfied with your order for any reason. Yes, you can share a list but there are a few things that you need to be aware of: For now, credits can only be viewed on the desktop site. You can then view delivery timeslots. Select the reason for the refund (Wrong item, Missing item, Damaged item, etc.) Substituted items: You can choose to have items substituted or not if something is unavailable. Any changes to your order when it’s shopped could result in adjustments to the taxes and/or fees. When first placing your order, an estimate of the sales tax and any other applicable fees and taxes, such as bottle deposits and bag fees is applied to your total. This means that product selection will vary by store. On desktop, refreshing the browser will also update the list and count bubble. To change to monthly payments, visit the Wegmans Instacart Express Membership page on wegmans.com or the Wegmans App and select “Change My Membership” under the “Membership” section. Browse thousands of items with prices and create your shopping list with our online builder. If you placed an order on the Instacart Marketplace, you can go into your order and request a refund for an item. Out of these cookies, the cookies that are categorized as necessary are stored on your browser as they are essential for the working of basic functionalities of the website. Wegmans has partnered with Instacart to provide online ordering, shopping and delivery of groceries to your home. Paper coupons can’t be used when placing an online order for delivery or curbside pickup. Wegmans.com uses cookies to improve your experience. Alcohol is available in Massachusetts for delivery only. For the easiest way to order your groceries, make sure you are logged in to your Shoppers Club account. Your membership will be cancelled, and your credit card will be refunded. The best way to receive help for orders placed through the Instacart website or App is by contacting the Instacart Support team at (415) 423-1599 or email to [email protected]. On the Wegmans App, tap the left-hand menu bar icon  and select “My Orders and Receipts.” On wegmans.com, hover over your name in the upper right corner of the screen and click on “My Orders and Receipts”. If you rate the order 4 stars or below and when prompted, select an issue, you will receive an email from Instacart Support to process your return. The weight of items from the deli, meat and seafood counters are determined by the label applied in-store to those items. When you place an order, the anticipated charge for your items, including estimated taxes and fees, is displayed and included on your order confirmation email. You can view available curbside pickup times on wegmans.com by selecting “Delivery” or “Curbside Pickup” as your shopping method. Instacart delivers to markets around all Wegmans locations. At the store, your shopper will input the correct item’s weights before checking out, which will update your item total. Coupons and rebates are not available for alcoholic purchases. If you do not want a substitution for a particular item, you can indicate it while checking out. Our online prices are higher than instore to cover the cost of shopping your order. ... curbside pickup or delivered to the home or office. On wegmans.com, click on the ‘List’ icon in the top right corner of the screen. If you still need assistance, contact Instacart Support directly at (415) 423-1599 or [email protected]. 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